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Support

You're not alone. We've got your back!

We know it can feel isolating and overwhelming to manage your church communications. ChurchSpring is your VIP church software solution. You’ll never again feel isolated or unequipped to manage your church website and tools. Access caring church support via email, video, chat, or phone to become confident in managing your church website. 

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Top Features & Benefits​

Support Options

Help is available by email, video, phone, and chat.

Real People. Not Bots.

Caring, real people ready to help and pray with you.

Love for the Church

Dedicated to serving and equipping the church.

No Wait

Schedule support appointments to fit your schedule.

U.S. Based

Free, premium support always based in the U.S.

Extra Mile

We go above and beyond to support your ministry.

Extreme Ownership

No excuses here. We’ll help you solve your problem.

Subject Matter Expert

The best-of-the-best specialists in the industry.

Trusted By

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Multiple Support Options

Connect via Your Preferred Method

Premier support is available in the best method that fits your schedule and preferred method of communication. Call in, schedule an appointment, attend group training support, send an email, hop on a video call, or connect via the chat feature. 

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It is the solution my church needed!
Dr. Daryl Williams
Dr. Daryl WilliamsPastor at St. Paul at Oxon Hill
“Very happy with your service AND HEART.”
James Roy
James RoyPastor at Buckeye Baptist Church
So easy to use and resources provided helped to make a very much improved website.
David Levandusky
David LevanduskyPastor at Living Waters Assembly of God
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Real People. Not Bots.

Humans With a Heart For the Church

Do you ever get frustrated with a support bot sending you in circles when all you need is help? Our support team is made up of real people with huge hearts for the church. No short-circuiting, just real-life help.

I did not have the time or expertise to accomplish all I wanted. They helped fill in my gaps with added features like an online giving platform.
Clint Hardwick
Clint HardwickPastor Purpose at Church of Aynor
ChurchSpring saves you time by having incredible features that allow you to remain on the same site without having to rely on plugins or updates.
Bill Savage
Bill SavagePastor at New Life Assembly
Setting up giving was very easy!
Andrew Loyd
Andrew LoydLead Pastor at Riverside Community Church of God
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Love for the Church

A Team Ready to Foster Church Growth

ChurchSpring was created for the church by the church. We are a team of church volunteers, pastors, staff members, church planters, and prayer warriors. Your ministry will receive customized help so you can achieve your goals. 

If everyone's customer service was as good as ChurchSpring's, it would be a happier world!
Laura White
Laura WhiteAdmin at New Holland Baptist Church
In a time where we are "virtually" reaching out to our congregation and community this is a great tool being used to spread the Gospel of Christ.
Tim Olsen
Tim OlsenPastor at Berkeley Avenue Baptist Church
Thank you for offering such a useable tool for those of us in busy ministry.
Bishop Newsome
Bishop Newsome Pastor at Power of God Cathedral
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Rohn Gibson
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No Wait

Save Time With Scheduled Appointments

As a ministry leader, you don’t have time to wait on hold for support. Easily schedule a support call or video with a Customer Support Specialist or attend a scheduled group class. Receive prompt email and chat responses to always help you get unstuck. 

Amazing customer support! ChurchSpring has Chick-fil-A level customer service!
Sean Townsend
Sean TownsendMinister at Scripture Cathedral Ministries
ChurchSpring has been so consistent to respond to our questions and concerns through their support department.
Daniel Astuto
Daniel AstutoPastor at Calvary Assembly of God
Customer service and the support team is above reproach.
Harvey McReynolds
Harvey McReynoldsPastor at Grow Faith Hope & Love Bible Church
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It's special, but don't take our word for it!

See why churches all over the nation love ChurchSpring’s caring support team.
I have especially appreciated the ease with which I can modify the church's webpage and the professional look that the site has.
John Rinehart
John RinehartPastor at Lester Baptist Church
“Love this website. So easy to use. Since using ChurchSpring our website has had many more visits. I highly recommend it!”
Tammy Durand
Tammy DurandChurch Administrator at Country Cowboy Church
“I love love love your services. I've used other's products and they aren't even in the same league. I'm so glad I found ChurchSpring.”
Bob Lythgoe
Bob LythgoePastor at King's Tabernacle
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U.S. Based

Local Specialists Ready to Help

Our Customer Support Specialists are all based in the United States to offer you straightforward communication and premium customer support. We’re spread across the nation, and we can’t wait to connect with your ministry to equip you with the tools to spread the Gospel.

Posting our church videos from YouTube is quick and has no difficulty. The live streaming feature is easy to use.
Tom Lo
Tom LoElder at Pillars of Faith Tabernacle
“It’s very easy to update and upload! Perfect for volunteers!!”
Gabriel Cordeiro
Gabriel CordeiroPastor at First Love Church
“They make it so easy - you have a professional website out of the box, so to speak.
Sheryl Morales
Sheryl MoralesMusic Director at Terrill Road Baptist Church
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Extra Mile

Get Ready for Your Socks to Be Blown Off

We get it—your schedule is busy and your To Do list a mile long. Every interaction with ChurchSpring will leave you feeling supported and equipped. Our mission is to blow your socks off with caring and exceptional support, so don’t be surprised when we go the extra mile to care for our brothers and sisters in Christ.

As an administrator, the website is so easy to update and customize!!! HIGHLY RECOMMEND ChurchSpring!!
Karen Borneman
Karen BornemanOffice Manager at Central Freeborn
It's so nice to have a design that we enjoy and can be updated, changed, and modified depending on the season and what we have going on at Grace!
Ryan Zurbriggen
Ryan ZurbriggenSenior Pastor at Grace Evangelical Free Church
“Super user-friendly; I love that I can edit contacts with literally a click of the mouse.”
Tina Diss
Tina DissAdministrative Assistant at New Life Christian Church
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Extreme Ownership

Leading With Love

Owning responsibility is in our DNA. We care about your church’s success and will help you solve any problem or question that you present to our team. You can always expect us to display extreme ownership in every aspect as we serve your ministry.

I love how when I post to social media an event or blog how it brings in the picture and the look of the post on social media. This has been a great move for us!
Mark Manzer
Mark ManzerPastor at Waterford Community Church
“Easy to use, zero maintenance, and seamless integration with our social media platform.”
Grace Ogbomo
Grace OgbomoPastor at RockPoint Church
We needed help with communication as the current website was extremely outdated & impossible to use. Now it's so easy to coordinate posts with Facebook.
Dan Johnson
Dan JohnsonInterim Pastor at Ainsworth Evangelical Free Church
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Subject Matter Experts

The Best in the Industry

The ChurchSpring crew is made up of subject matter experts in church communications, websites, design, and outreach. You’ll learn tips and tools from our Customer Support Specialists to grow your church or increase communication with your members.

As an administrator, the website is so easy to update and customize!!! HIGHLY RECOMMEND ChurchSpring!!
Karen Borneman
Karen BornemanOffice Manager at Central Freeborn
It's so nice to have a design that we enjoy and can be updated, changed, and modified depending on the season and what we have going on at Grace!
Ryan Zurbriggen
Ryan ZurbriggenSenior Pastor at Grace Evangelical Free Church
“Super user-friendly; I love that I can edit contacts with literally a click of the mouse.”
Tina Diss
Tina DissAdministrative Assistant at New Life Christian Church
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More Features

VIP support is included free in all plans. No upcharges or hidden fees to get help.

Need help updating your website domain? Receive free domain setup and support.

Contact support via email for prompt replies.

Call into ChurchSpring with your questions for live support.

Sometimes it’s easier to share a screen or to learn via video. That’s why we offer video support for every customer.

Send a chat in-app to our customer support team for real-time help.

Don’t be surprised when you receive an interactive video response via email walking you through how to use a specific ChurchSpring tool!

Schedule a support appointment that fits your schedule.

Access a thorough support Library of article and video tutorials.

Send a support request right within your ChurchSpring software.

No malfunctioning bots here! Real people to help you with your real questions. 

We love serving the church and are happy to pray and partner with you.

Helping your ministry achieve your goals is our compass to success.

Attend group trainings to learn from other ministry leaders and ChurchSpring Customer Success Specialists.

Receive support from United States-based team members.

Get ready for your expectations to be blown out of the water! We pride ourselves on over delivering to help you get unstuck.

We’re dedicated to equipping you with the tools you need to grow your church and love your members.

No need to follow up with us or wait weeks for a solution. You’ll receive prompt solutions and status updates.

We take ownership of every aspect to help you focus on your ministry.

We’re a group of fun-loving, joyful people who are honored to serve the church.

We love people and we love people who love people! You’re more than just a ticket number to us.

You’ll receive support the minute you sign up for ChurchSpring, and we’re there for you every step of the way.

Various levels of support ensure that you always get the best solutions.

Every interaction is focused on driving value so that you are confident using ChurchSpring’s communication and growth tools. 

Ministry and church leaders all over the globe trust ChurchSpring’s expert advice. 

We are trusted leaders offering unique guidance and inspiration to your church.

Receive support from subject matter experts in church communications. 

We understand the unique challenges of ministry and have an overflowing heart ready to serve you and your team.

Common Questions

We’re real people over here! The only malfunction that may occur is if we’re still working on our first cup of coffee or tea.

You can reach out to our support team via phone, email, chat, or video and always receive a real human ready to serve you. You can also join our exclusive Facebook community group for inspiration, support, and updates from ChurchSpring specialists and other ministry leaders who use ChurchSpring.

We sure do! You can access a comprehensive library full of articles, tutorials, and videos equipping you for success at help.churchspring.com. We’re always adding new resources as we launch new features or receive frequently asked questions from customers.

We’ve got your back! Free domain support is available to all plans for no cost.

You can send in your domain information via a secure and private portal or you can set up an appointment for our experts to walk you through the process. 

We offer live support 8 a.m. – 5 p.m. Central Time, Monday-Friday (we are closed for federal holidays). You can always reach out to support after hours, and we will promptly reply when we’re back in the office. 

You sure can! Set up a scheduled appointment, so you don’t have to waste time sitting on hold. We offer scheduled phone calls, video appointments, domain setups, and group trainings to always fit your schedule. 

We base our group trainings on what we hear from you, our customers! You can expect a variety of trainings including onboarding assistance to help you get started, website audits, and more. Contact us to learn more about our current group trainings. 

No way! VIP support is always available to every customer on every plan. Our mission is to equip you with the tools you need to love your community and church members.

You bet you can! Our kind and caring Customer Support Specialists are available via a 1-800 support phone number and also ready to help via email, chat, and video.

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Church Website Optimizer

Grow your ministry with an effective All-in-One Training that is sure to optimize your website. 

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